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How to Choose A Home Care Agency

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How to Choose a Home Care Agency


Choosing a home care agency can be frustrating. When the time comes to hire a home care agency, you will have many questions. You will want to make sure the agency is licensed with the State of Florida. Check with different agencies to compare their costs. Ask these questions: Does the agency secure level 2 FDLE background screenings on all their employees? Is the agency licensed, bonded and insured? What is the background of the owners? Are the employees certified and trained? Can I choose my own schedule and can I interview and choose my caregiver? Does the agency have 24/7 on-call staff?


All these questions are important information to have. Make sure you call several agencies and interview them before choosing the agency you will hire. Check with The Agency for Health Care Administration to see the agency’s inspection reports.


Most importantly, make sure you feel comfortable with the caregivers the agency is sending to your home. Your home is your castle and you should always feel safe and secure. If you are not comfortable with the caregivers, ask for replacement caregivers or find another agency.

Caregivers Make Us Who We Are

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Family Friends Home Care is a Nurse Registry that provides care in homes of seniors, disabled children and adults. We are a family/friend owned and operated agency. Our goal is to try to keep clients in their own home where they feel safe, secure and somewhat independent. When Family Friends Home care is looking to hire caregivers (CNA’s and HHA’s) we interview them and pick them as if they were going to come and work in our home for our family. If we would not want the caregiver in our home then we do not want them in a client’s home. Our Clients are very important to us. We feel that the client and their family member need to feel that the Client is getting everything they need and more, and still feel like they have choices.


Family Friends Home Care feels that without the caregivers they have they would not be who they are! Without these amazing caregivers we would not be able to provide the quality of care we do for each and every client. Former First Lady Rosalynn Carter once wrote, “There are only four kinds of people in this world. Those who have been caregivers, those who currently are caregivers, those who will be caregivers, those who will need caregivers.” Her comment is true today more than ever before. We are a time where we are a Country of caregivers. The number of Americans that provide the majority of help needed by relatives or friends who are elderly, ill, or disabled, is approximately 50 million. These numbers are only going to grow. People 65 and over are expected to double in the next 40 years, and the number of those over 85 will more than triple.


With that being said Family Friends is always looking to hire new CNA’s and HHA’s with the proper qualifications. At Family Friends Home Care we need them to have a FDLE Level 2 Background, we do a local background every 3 months, and they need a valid CNA License or Home Health Aide Certificate, CPR, Driver’s License, Car Registration and Car Insurance.


If you are someone or you know of someone that wants to work for a company where the clients come first and the caregivers matter too then please fill out an application on our website at or call us at 352-835-7195. You may also check us out on Facebook at



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Come join us at our office and celebrate with us.
There will be food and beverages, T-shirt giveaways, and more.

FRIDAY JULY 26, 2013

RSVP PLEASE to Lauren at 352-835-7195



Check us Out On TWITTER!

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Keep Connected with Family Friends on Twitter!